CAST 2014

You’ve just put in a Herculean effort into testing, found some killer bugs that have no business shipping, and some risks that you think might delay the project launch. You’re in tester Heaven.

The next day you find all your bugs rejected as ‘not an issue’, and when you hand your test report to the project manager, he grunts, adds it to the pile of paperwork next to him, and waves you out of the room. Is this the point where you whine and moan about how no-one understands testers and the value they provide?

You could. Or you could look at why the information you presented didn’t resonate the way it should. Your testing is only as good as your ability to communicate what you’re doing and why, what you’ve found and why it matters. Can you speak the language of your audience?

This experiential workshop will help you to decipher how your stakeholders see the world, and to frame your communication in a way that MATTERS.

Attendees will participate in a simulated project in which they will be challenged to communicate effectively: with both senior stakeholders and one another. Through this exercise, they will learn critical communication strategies, and experience more than a few surprises…If communicating with your team is something you could do better, Iain and Ben ARE the droids you are looking for.